How do I qualify to rent a car from Walser Rental Car?

At the time of rental you must present your driver's license, proof of current auto insurance and a major credit card that does not have 'debit' or 'check' imprinted on it.

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All renters must be at least 21 years of age; renters under the age of 25 are subject to a one-time $20.00 under age fee. Note: Luxury Collections rentals require the renter to be at least 25 years of age.

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Can my spouse drive the rental?

Yes, otherwise eligible to drive, (valid driver's license and over 21 years of age), spouses are automatically included on the rental agreement at no additional charge.

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Do you offer airport pick up?

We offer complimentary concierge service for all Luxury Collection rentals, and rentals greater than 4 days, otherwise we offer airport pickup and delivery for a one-time $24.95 fee.

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What other charges should I expect?

Fuel: Your Walser Rental Car comes to you with a full tank of gas, if you choose to have us replace the fuel you will be billed $6.00 per gallon plus tax.

Cleaning Fee: We take great pride in offering the nicest rental cars available and therefore we strictly enforce a no-smoking or animals policy. The cleaning fee for violations of this policy is $250.00 plus tax

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Can additional people drive my rental car?

Additional drivers are allowed so long as they present a valid driver's license and insurance. Additional, non-spouse drivers are subject to an additional one-time fee of $20.00. Spouses are included on any rental at no additional charge.

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Is there an After Hours Return?

Walser rental cars can be returned at any Walser Rental Car location. If the return is afterhours or on Sundays, be sure to replace the fuel, lock the vehicle and return the keys to the afterhour's key drop located by the dealership service department. Your contract will be closed when the location next opens and you will be billed until that time.

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Using Debit cards:

All renters must have a major credit card in their name that does not have debit or check card imprinted to rent. Final charges may be paid for with a debit card.

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What happens if the car is damaged, stolen, or in an accident?

Should your Walser rental car be involved in an accident, make sure you are in a safe place before you exit the vehicle. Obtain as much information regarding the event as possible and then report the accident to us as soon as is practicable. If the vehicle is stolen, report the theft to local law enforcement as soon as possible and then call us.

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Can I return my rental at a location different from where I picked it up?

Rentals may be returned to any Walser Rental Car location at no additional charge. Generally, Walser rental cars may not be returned to any non-Walser location, besides previously approved body-shops due to an insurance claim.

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Can I travel to Canada or Mexico in a Walser Rental Car?

No, Walser rental cars are for use only inside the continental U.S.

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Can I rent an SUV from Walser?

Yes, Walser has a variety of large passenger vehicle options including SUV's and vans.

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Can I rent a luxury vehicle from Walser?

Yes, Walser has luxury vehicles available for rental.

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Should I bring a child seat with me or will the rental location furnish one?

Walser Rental Car does not provide child seats at this time.

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Are your rental vehicles non-smoking?

Yes, all Walser Rental Cars are smoke free.

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Where do I pick up my rental?

At a Walser Rental Car location at: Walser Chrysler in Hopkins, MN, Walser Toyota in Bloomington, MN or Walser Honda. When arriving to pick up your rental car, look for and proceed to the Service Cashier counter.

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What to do in case of an accident?

Move to a safe place and report the accident to the police, if necessary. Obtain all the information possible and report the accident to us as soon as is practible. For your safety: Do not drive a damaged rental car.

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